FAQ

Shipping time

Orders are shipped by Atelier Paulin from our shop. The average shipping time for each product is 5 days.

Delivery modes
Atelier Paulin delivers your orders all over the world!

Delivery in USA is provided by UPS.

Delivery to other parts of the world  will be made within 24 to 72 hours, depending on the country. If you are absent at the time of delivery, the carrier will come back the next day. If you are absent again, the package will be re-shipped to our premises.

The delivery cost varies depending on the country of destination.

To receive your order as soon as possible, we recommend that you have your orders delivered to an address where you are present at the daytime hours (your place of work for example), or to make sure that someone can receive the parcel for you (your caretaker for example).

If you are in Paris or New-York, we suggest you collect your jewelry in our workshop : it's free and we would be delighted to meet you!

PARIS : 60 rue de Richelieu- 75002 PARIS 

NEW YORK: 23 8th Avenue - New York 10014